The Student Calling Program employees between 70 and 80 student callers, and 8 student managers. On a nightly basis (Saturday-Thursday) callers engage in quality conversations with alumni and work to acquire gifts to the university. This is a great job for students looking to increase many skills including but not limited to: verbal communication, sales experience, working as a team. However, we employ students from all different majors and interests across campus. Additionally, students have the opportunity to network with professional advancement staff, but they also get to enjoy flexible schedules and a fun, laid-back environment.
Basic Responsibilities:
Student Calling Program Representatives are primarily responsible for calling alumni, friends, and parents across the United States and Canada to acquire and renew gifts to the University of Washington.
Qualifications:
- Fully matriculated student at the University of Washington and available to work for two consecutive quarters.
- Strong interpersonal skills and customer service. Poised, professional manner with the ability to express oneself clearly and empathetically in interactions with others in all forms of communications, especially in all verbal communications, both in-person and over the telephone.
- Enthusiasm for the University of Washington and an appealing phone presence are also required.
In short, Student Calling Program Representatives must possess the ability to be an appropriate ambassador to alumni and friends of the University of Washington.
Scheduling:
The Student Calling Program solicits gifts for the University of Washington year-round, 6 days a week. Evening shifts run Sunday through Thursday from 5:00 p.m. to 9:00 p.m. On Sunday, there is also a 1:00 p.m. to 5:00 p.m. shift, and on Saturday, a morning shift is held from 10:00 a.m. to 2:00 p.m. Student Calling Program Representatives are required to work a minimum of three shifts each week. A full-time (12 or more credits) student may not exceed 19.5 hours per week.
Training:
Student Calling Program Representatives will receive approximately 3 hours of initial training before soliciting their first gift in addition to an office orientation. Further training, guidance, and evaluations will be conducted by the management staff. Formal, mandatory follow-up training sessions will be held with frequency, as training is an ongoing, complex process.
Pay:
Beginning Student Calling Program Representatives are paid $11/hour plus nightly bonuses.
The job application is due on Thursday, May 14th. Students wishing to turn in an application can email me directly at pamw2@uw.edu.